Privacy Policy

Effective Date: March 2025

Last Updated: 17 March 2025 

1. Introduction

Strategy Engineering Research Group ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This privacy policy outlines how we collect, use, store, and share your personal information in compliance with the UK General 

Data Protection Regulation (UK GDPR), the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable international privacy laws.

This policy applies to all individuals who interact with us, including attendees, exhibitors, sponsors, customers, and website visitors.

2. Information We Collect

We collect and process personal data that you provide directly to us when you:

• Register for our conferences, exhibitions, or events
• Purchase product reports
• Subscribe to our newsletters or marketing communications
• Contact us via email, phone, or website forms
• Engage with us through social media or online platforms

Types of Personal Data We Collect

The personal data we collect may include:

• Identity & Contact Information: Name, email address, phone number, job title, company name, postal address.
• Billing & Payment Information: Credit/debit card details, billing address,      transaction details.
• Event Participation Data: Conference and exhibition registrations, session      preferences, and attendance records.
• Technical Information: IP address, browser type, device information, cookies, and website usage data.
• Marketing Preferences: Your communication preferences for receiving updates about our services and events.

We do not collect sensitive personal data (e.g., race, religion, health data) unless explicitly required and with your consent.

3. How We Use Your Information

We use your personal data to:

• Process  conference, exhibition, and product report bookings
• Provide customer support and respond to inquiries
• Facilitate networking opportunities between event participants
• Conduct market research and improve our services
• Send promotional content, newsletters, and event updates (with your consent)
• Comply with legal and regulatory requirements

We will only process your personal data when legally permitted, based on:

• Your consent (e.g., when subscribing to marketing communications)
• Contractual necessity (e.g., processing event registrations)
• Legitimate interests (e.g., improving services, fraud prevention)
• Legal obligations (e.g., compliance with tax and financial regulations)

4. Data Sharing & Third-Party Disclosure

We do not sell or rent personal data. However, we may share data in the following cases:

• Event  Partners & Exhibitors: When necessary for facilitating event networking and participation.
• Service Providers: With trusted vendors (e.g., payment processors, IT support,      email marketing services).
• Legal & Regulatory Authorities: If required by law for compliance, fraud prevention, or legal claims.

We ensure all third parties handling personal data comply with data protection laws and contractual agreements.

5. International Data Transfers

As we operate internationally, your personal data may be stored or processed outside your country of residence, including the UK, EU, and U.S.. We ensure data transfers comply with GDPR and other laws by using:

• UK  & EU Standard Contractual Clauses (SCCs) for data transfers outside the UK/EU.
• Adequacy decisions for countries deemed to have sufficient data protection laws.

6. Data Security & Retention

We implement technical and organisational security measures to protect personal data from unauthorised access, loss, or misuse. These include:

• Encryption & Secure Data Storage
• Access Controls & Authentication Measures
• Regular Security Audits & Compliance Reviews
• 
  

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. Your Rights & Choices

Depending on your location, you have the following rights regarding your personal data:

For UK & EU Residents (GDPR & UK GDPR

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restriction of Processing: Request to limit how we process your data.
• Right to Data Portability: Request to transfer your data to another provider.
• Right to Object: Object to processing based on legitimate interests or      direct marketing.

For U.S. Residents (CCPA & State Laws)

• Right to Know: Request details on what personal data we collect and share.
• Right to Delete: Request deletion of your data (subject to legal  exceptions).
• Right to Opt-Out of Data Sale/Sharing: We do not sell personal data, but you can opt out of data sharing for targeted advertising.
• Right to Non-Discrimination: We do not discriminate against users for exercising their privacy rights.

How to Exercise Your Rights

To exercise your rights, please get in touch with us at:
📧 Email: info@strategy-engineering-research.com
📞 Phone: +44 (0) 800 102 6357

We will respond within one month (UK/EU) or 45 days (U.S.), as required by law.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

For more details, see our Cookie Policy [insert link if applicable].

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business practices. The latest version will always be available on our website.

We will notify you via email or website notice if significant changes are made.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Strategy Engineering Research Group
📧 Email: privacy@strategy-engineering-research.com
📞 Phone: +44 (0) 800 102 6357General Terms and Conditions:

Cancellation and Substitution Policy

• Once a registration is made, and payment has been processed, refunds are not available.
• You may transfer your registration to another participant at no additional cost. To do so, please notify us via email at info@strategy-engineering-research.com at least 48 hours prior to the event.
• In the event that you can no longer attend the event due to personal circumstances, a refund will not be given; however, you may request a credit for a future event - please contact us at info@strategy-engineering-research.com 

In the unlikely event that the conference cannot take place due to circumstances beyond the control of Strategy Engineering Research Group (SERG) (such as force majeure events, natural disasters, or government restrictions) SERG reserves the right to reschedule the event to a future date. If the event is rescheduled, participants will have the option to transfer their registration to the new date or receive a credit for any future event. Refunds will not be given.

Program Changes

While the Event organisers will make every effort to adhere to the published schedule, Strategy Engineering Research Group (SERG) assumes no liability for any changes to the advertised program, session times, speakers, or venue. SERG will make reasonable efforts to communicate any changes to customers via its websites or by email.

Liability

Strategy Engineering Research Group (SERG) will not be liable for any personal injury, loss, or damage to property during the Event.

Participants are responsible for their own safety and belongings throughout the Event.

The Event organisers are not responsible for any personal, travel or accommodation expenses incurred due to Event cancellation or changes.